Quality Assurance Officer

  • 6 month contract.
  • Generous benefits.
  • Competitive remuneration.
You will have solid experience in the quality & compliance field within insurance and or a financial services industry and have a thorough understanding of customer service excellence. You will conduct regular call monitoring of staff members and provide feedback to the sales and customer care staff professionals regarding compliance and service matters.

Due to the nature of the position, you must have strong attention to detail as well as sound mentoring skills.

For more information you can contact Bart Raca at Bluefin Resources on (03) 8330 5004 quoting job reference number 13706 or alternatively, apply online below.